Privacy Policy

Last updated: October 28, 2026

The short version. We collect what we need to run your account and make your videos. Photos, videos and prompts you upload are sent to the AI model that generates your output, and are not used to train AI models. We do not build face recognition templates and we do not sell your personal information. You can delete your content or your account at any time.

1. Who we are

This policy explains how ClipIdea AI ("ClipIdea," "we," "us") handles personal information when you use clipideaai.com, Wandcast, Persona Studio, Script to Video, the Wandcast API and MCP server (the "Service"). Words defined in our Terms of Service have the same meaning here.

2. Information we collect

2.1 You give us

  • Account details: your email address, and your name and profile picture if you sign in with Google. If you sign in with an email code, we only get your email. We never see or store a password.
  • Content you upload or type: prompts, scripts, photos, reference images, motion clips, audio, Persona settings and anything else you submit. These may include images or recordings of people, including you.
  • Content we generate for you: videos, images, voiceovers, music, scripts and Personas.
  • Publishing and analytics data: if you connect YouTube or log posts, the post links, titles and metrics you provide or allow us to read, and metric screenshots you upload.
  • Support messages you send us by email, Discord or social media.

2.2 Collected automatically

  • Usage data: features used, generations started and their status, credits used, model chosen, errors, and product events (we do not send your prompts, scripts or uploads to analytics).
  • Device and log data: IP address, browser and device type, pages visited, and timestamps.
  • API data: for API and MCP calls, the key used (we store only a hash of the key), the endpoint, request time and outcome.
  • Cookies for sign-in, preferences (such as theme) and product analytics.

2.3 From payment and sign-in partners

Lemon Squeezy, our merchant of record, tells us your plan, subscription status, order and invoice IDs, country and email. Lemon Squeezy, not ClipIdea, handles your card or other payment details. Google tells us your basic profile when you sign in with Google.

3. Photos, videos and likeness

  • We use photos and videos you upload only to produce the output you asked for, to show it to you, to keep the Service safe and to enforce our Terms.
  • We do not extract face geometry, create face prints or other biometric identifiers, or use your uploads to identify anyone. Uploads are passed to an AI model as reference media for your generation.
  • We do not use your uploads or outputs to train AI models, and we do not sell them.
  • Only upload images of other people if they are adults and have agreed to it (see our Terms). If someone believes their likeness was used without permission, they can ask us to remove it at support@clipideaai.com.

4. How we use information

  • Run the Service: sign you in, generate and store your content, meter credits and plan limits.
  • Process subscriptions and refunds with Lemon Squeezy and answer support requests.
  • Keep the Service safe: screen prompts and uploads for prohibited content, prevent fraud and abuse, and enforce our Terms.
  • Understand and improve the product using aggregated usage data.
  • Send service and account emails. We send marketing email only where allowed, and you can opt out at any time.
  • Comply with law, including reporting child sexual abuse material to NCMEC.

If you are in the EU, EEA or UK, our legal bases are: performing our contract with you (running the Service); legitimate interests (security, abuse prevention, product improvement); consent (optional analytics cookies and marketing, which you can withdraw); and legal obligations.

5. Who we share information with

We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising. We share it only with service providers that process it for us under contract, with partners you choose to connect, and where required by law:

  • AI generation: OpenRouter and the AI model providers it routes to (for video, image and text generation); ElevenLabs (premium voices and music); Amazon Web Services (voiceover and video rendering). They receive your prompts and reference media for the generation you request.
  • Infrastructure: Supabase (database, sign-in and file storage) and Vercel (hosting).
  • Payments: Lemon Squeezy, merchant of record.
  • Analytics: PostHog (product analytics, without the content you create).
  • Stock media: Pexels and Pixabay receive search terms when you use stock image search.
  • Publishing you turn on: YouTube (Google) and Social0 receive the video and details you choose to publish.
  • Public showcase: videos you publish to the ClipIdea showcase are visible to anyone.
  • Legal and safety: authorities or others when required by law, to protect people's safety or rights, or to respond to infringement and likeness complaints.
  • Business transfers: a buyer or successor if ClipIdea is merged, acquired or sells its assets, under this policy.

Third-party AI providers process data under their own terms and may keep inputs for a limited time for abuse monitoring. We choose providers and settings that do not train on your data where that option is available.

6. YouTube and Google data

If you connect a YouTube channel, we request permission to upload videos you choose to publish and to read your channel's video statistics for your dashboard. We use this data only for those features. ClipIdea's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. By connecting YouTube you also agree to the YouTube Terms of Service and the Google Privacy Policy. You can disconnect at any time in ClipIdea or revoke access at Google security settings.

7. Retention

  • Account data is kept while your account is open.
  • Generated content and uploads are kept until you delete them or your account, so you can view and download them.
  • When you delete your account, we delete or anonymize your personal information and content within 30 days, except what we must keep longer.
  • We keep billing records, API call logs and records of content-policy enforcement as long as needed for tax, accounting, security and legal purposes.
  • Backups are overwritten on a rolling schedule.

8. Your rights and choices

Depending on where you live, you can:

  • access the personal information we hold about you and get a copy;
  • correct it, or delete it and your account;
  • object to or restrict some processing, and withdraw consent;
  • opt out of marketing email (use the unsubscribe link); and
  • complain to your local data protection authority.

California residents have the right to know, delete and correct personal information, and to not be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under California law.

To exercise any right, email support@clipideaai.com from your account email. We respond within 30 days (or the time the law requires) and may need to verify your identity.

9. Security

We use encryption in transit, access controls, hashed API keys and row-level database security. No system is completely secure, so we cannot guarantee absolute security. Keep your sign-in email and API keys safe, and tell us right away if you suspect unauthorized access.

10. International transfers

We and our providers process data in the United States and other countries. Where the law requires it, we rely on safeguards such as the European Commission's Standard Contractual Clauses for transfers out of the EU, EEA and UK.

11. Children

The Service is for adults 18 and over. We do not knowingly collect personal information from children, and images of minors must not be uploaded for Personas, face or body changes, or motion copies. If you believe a child's information or image is on the Service, contact support@clipideaai.com and we will remove it.

12. Changes

We will update this policy as the Service changes and show the date at the top. For material changes we will notify you by email or in the app before they take effect.

13. Contact

Privacy questions and requests: support@clipideaai.com.