Terms of Service

4.1 Payments through Lemon Squeezy

Paid plans are sold through Lemon Squeezy, our reseller and merchant of record. Lemon Squeezy processes your payment, collects applicable sales tax or VAT, and issues refunds. When you buy, you also agree to the Lemon Squeezy Buyer Terms. Your billing details are handled by Lemon Squeezy; we do not store your card number.

4.2 Subscriptions

• Subscriptions renew automatically at the end of each billing period until you cancel.
• You can cancel at any time from Manage Billing. Cancellation stops the next renewal; you keep paid access until the end of the period you already paid for.
• We will give at least 30 days' notice of a price change, which applies from your next renewal.
• Plan limits, daily caps and the features included in each plan are listed on our pricing page and in the app, and may change with notice.

4.3 Credits

• Wandcast and Persona Studio generations are paid for with credits. One credit is priced at about one US cent of estimated model cost. The app shows an estimate and reserves it before you generate; when the output finishes, the charge is adjusted to the provider's actual cost, which can be slightly higher or lower than the estimate.
• If a generation fails, times out or is refused by the model, the credits it reserved are returned to your balance automatically.
• Plan credits are granted per billing period and reset at the start of the next period. Unused credits do not roll over, and they end when your subscription ends.
• Credits are a license to use the Service, not money, property or a stored-value product. They have no cash value, cannot be sold, transferred or exchanged for cash, and are not refundable except as stated in Section 5 or required by law.
• Daily limits, per-batch limits and a site-wide daily capacity limit apply to protect the Service. We may pause generation when capacity is reached.
• Credits granted for free, as promotions or as goodwill may expire and have no refund value.

5.1 Why credits are mostly non-refundable

Every Wandcast video and Persona Studio image is generated by a third-party AI model that charges us as soon as it runs. That cost cannot be recovered once a generation is made, so credits that have been spent cannot be refunded. The Free plan includes credits so you can try the Service before paying.

5.2 When you can get a refund

• First subscription payment, unused. If you ask within 14 days of your first payment and you have not spent any of the paid plan's credits or used its paid-only features (such as exports without branding, premium voices or AI music), we will refund the payment in full.
• Forgotten renewal, unused. If a renewal charges you and you ask within 7 days of the renewal, before using any of the new period's credits or paid features, we will refund that renewal and cancel the subscription. This is offered once per account.
• Duplicate or mistaken charges. If you were charged twice or charged in error, we refund the extra charge.
• Our failure. If a serious problem on our side kept you from using the paid plan for a significant part of a billing period, and we could not fix it after you told us, we will refund the affected part of that period.
• We discontinue a paid feature or close your account without cause. If we remove a core paid feature you subscribed for, or end your account when you have not broken these Terms, we refund the unused part of your current billing period.

5.3 Failed generations

You do not need to ask for these. When a generation fails, times out, is cancelled, or is refused by the model, the credits it reserved are returned to your balance automatically. If a finished generation used fewer credits than estimated, the difference is returned too. If you think credits were taken for a generation that failed, email us with the date and we will check and restore them. Restorations are made as credits, not cash.

5.4 What is not refundable

• Subscription renewals, except as described in 5.2.
• Credits that have been spent, including on Outputs you did not like. AI results vary, and we cannot guarantee a particular look or result.
• Unused credits at the end of a billing period or after cancellation; credits reset and do not roll over.
• Partial billing periods after you cancel. You keep paid access until the period ends.
• Accounts suspended or terminated for breaking these Terms, including our content rules.
• Free, promotional or goodwill credits.

We may refuse refunds where we see abuse, such as repeated buy-use-refund cycles or multiple accounts.

5.5 Cancelling

You can cancel at any time from Manage Billing (linked in the site footer) or by emailing us. Cancelling stops future renewals. You keep your plan and remaining credits until the end of the period you already paid for, then your account moves to the Free plan. Cancelling does not by itself refund the current period.

5.6 Customers in the EU, EEA and UK

You have a legal right to withdraw from a purchase of digital services within 14 days. When you start using a paid plan during that period (for example, by generating with paid credits), you ask us to begin the service right away. In that case you lose the right of withdrawal for digital content that has been fully supplied, and for a service you withdraw from after it has begun you pay for what was provided before you withdrew. If you have not used the plan, 5.2 already gives you a full refund within 14 days.

5.7 How to ask for a refund

Email support@clipideaai.com from the email on your account with your Lemon Squeezy order number (it is in your receipt email) and a short reason. We reply within 3 business days. Approved refunds are issued through Lemon Squeezy and usually reach your account within 5 to 10 business days, depending on your bank. Lemon Squeezy may also review or issue refunds under its own Buyer Terms.

Please contact us before opening a chargeback or payment dispute. We can usually fix a billing problem faster, and we may pause the account while a dispute is open.

6.1 Inputs and outputs

"Inputs" are everything you provide: prompts, scripts, photos, videos, audio, reference images and any other uploads. "Outputs" are the videos, images, audio, scripts and Personas the Service generates for you. Inputs and Outputs together are "Your Content."

6.2 Ownership

As between you and ClipIdea, you keep all rights you have in your Inputs, and we assign to you any rights we have in your Outputs. Free-plan exports include ClipIdea branding, which you must not remove. Please note:

• AI-generated material may not be protected by copyright in some countries, so you may not be able to stop others from using similar material.
• AI models can produce the same or similar Outputs for other users. Outputs made for someone else are not yours.
• Third-party model providers set their own terms for output use; where those terms restrict a use, the restriction also applies to you.

6.3 License to us

You give ClipIdea a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display Your Content only as needed to run, secure and improve the Service, which includes sending Inputs to the AI model providers that generate your Outputs, screening content for safety and enforcing these Terms. We do not use Your Content to train AI models. We will only feature Your Content in our marketing with your permission. Content you publish to the public ClipIdea showcase is visible to anyone until you remove it.

6.4 Your promises about Inputs

For every Input you upload or reference, you confirm that:

• you own it or have all rights, licenses and permissions needed to use it with the Service, including to have it modified by AI;
• you have the consent of every identifiable person shown in it, or whose voice is in it, to use their likeness or voice this way;
• it does not show anyone under 18 in any context involving a Persona, a face or body change, or a motion copy; and
• using it does not break any law, contract or platform rule.

6.5 Storage

We store your Outputs so you can view and download them, but the Service is not a backup or archive. Download anything you want to keep. We may delete Outputs after your account is closed, after a reasonable inactivity period, or as described in our Privacy Policy.

7.1 Real people

You may only use a real person's face, body, voice or other identifying features, including your own, in a Copy Motion, Swap, Create or Persona generation if that person is an adult and has given you permission. You must not use the Service to:

• impersonate anyone or make it look like a real person said or did something they did not;
• create fake endorsements, testimonials or reviews from real people or brands;
• create intimate, nude or sexual images or video of any real person, with or without their consent;
• harass, bully, defame or threaten anyone, or target a private individual; or
• mislead people about elections, public officials, news events, emergencies or public health.

Some models refuse inputs that show a real person; the app marks them, and when a model refuses, your credits are returned.

7.2 Personas are fictional

Personas are AI-generated characters. Any resemblance to a real person is unintended. You must not present a Persona as a real human being in a way that deceives people, for example to solicit money, run romance or investment scams, or fake reviews. When you post AI-generated or AI-altered content, follow the disclosure rules of the platform you post on and of the law where you operate, including labeling AI-generated realistic content and disclosing paid endorsements or sponsorships.

7.3 Remaking other people's videos

Copy Motion and Swap take a reference clip you upload. Uploading a clip does not give you any rights in it. You are responsible for having permission from the owner of any reference clip, music, character, logo or brand that appears in your Inputs or Outputs, or for your use being lawful (for example, fair use where it applies). Do not use the Service to repost or pass off someone else's work as your own.